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By means of these Terms and Conditions of purchase we want to detail how ANTONIO SÁNCHEZ supplies the products that he offers in his online store, in exchange for an economic benefit.
One of the priority objectives that we have set for ourselves at ANTONIO SÁNCHEZ is customer satisfaction. To achieve an excellent service that satisfies its customers, ANTONIO SÁNCHEZ acts on three basic points:
Guarantee the quality of the products supplied to the customer
Deliver them within the period and conditions detailed later
Have a Customer Service Department that resolves your doubts and problems.
In case you need help to make your purchase online, you have doubts about any product, or any type of doubt about delivery times or about your purchase, do not hesitate to contact us at the email INFO@ESSENTIALOILS.ES
All data provided by ANTONIO SÁNCHEZ customers will be treated with extreme privacy and will not be provided to third parties, except when it is necessary for the delivery of the order or there is a legal requirement for it. .
ANTONIO SÁNCHEZ, does not process or manage the bank data of its customers, since to make the purchase its customers are directed by a CAIXABANK payment gateway, where customers enter their data to make the payment.
We reserve the right to use commercial data anonymously to study purchasing habits and uses.
POST-SALE CUSTOMER SERVICE
If you wish to contact our Customer Service Customer Service, you can send us an email to INFO@ESSENTIALOILS.ES
INFORMATION RELATIVE TO PURCHASES – ORDERS
The products sold on the web carry their indicated price, the price indicated in the moment the order is confirmed by the customer.
All prices include the Value Added Tax (VAT), in force. Shipping costs are not included in the price as they will vary depending on the number of products purchased and the delivery destination.
Once the customer Once the payment corresponding to the order has been made, an order confirmation email will be sent.
Payments of orders can be made with a credit or debit card through the payment gateway.
IMPORTANT: the customer can pay with the credit cards that are accepted in the payment gateway.
Important: Secure Socket Layer (SSL) protocol is used in its most current version for data processing. The data related to the payment card will be defined in the final payment step, never through this website.
Privacy and security
PRIVACY DATA OF THE REDSYS PAYMENT GATEWAY:
ANTONIO SÁNCHEZ uses the REDSYS gateway for security in his transactions, which uses the most modern and secure communication and data transmission protocols for better protection of consumer privacy.
INFORMATION ON THE PRODUCTS
Aware of the importance that our customers give to being informed about our products, we pay special attention to the information related to the characteristics of the products through technical descriptions, list of ingredients, mode of use and photographs illustrating the products. All this is done within the limits of the technique and respecting the best market standards.
In case of any doubt or query, the client always has the email INFO@ESSENTIALOILS.ES at their disposal.
COPYRIGHT | INTELLECTUAL PROPERTY
All the content of the ANTONIO SÁNCHEZ online store, illustrations, texts, denominations, trademarks, images and videos, are the property of ANTONIO SÁNCHEZ. Any misuse can be legally prosecuted.
For any query, claim or suggestion, the client may contact us via email INFO@ESSENTIALOILS.ES
Shipping and Returns
If you want to know more about shipping and returns policies, follow this link: Shipping and Returns